At Egor’s Garage, LLC, we are committed to providing genuine, high-quality automotive parts with transparent policies that protect both our customers and our business. By placing an order, you agree to the following terms.

To protect against fraudulent transactions and ensure order accuracy, Egor’s Garage, LLC reserves the right to verify any order before shipment.

Verification may include:

• Confirmation of billing and shipping information.
• Telephone or email verification.
• Additional documentation for high-value purchases.
• Identity verification when necessary.

Orders that cannot be verified may be delayed or canceled at our sole discretion.

All credit card transactions are subject to Address Verification Service (AVS), CVV verification, and fraud screening.

Orders with mismatched billing information, suspicious activity, or elevated fraud risk may require additional verification before shipment.

Egor’s Garage, LLC, reserves the right to refuse or cancel any order suspected of fraud.

Orders exceeding our internal fraud-review threshold may require additional verification before shipment.

Certain orders may also require:

• Signature confirmation upon delivery.
• Adult signature upon delivery.
• Additional identity verification before shipment.

Shipping requirements are determined solely by Egor’s Garage, LLC, based on the order value, destination, product type, and fraud assessment.

Many products require vehicle-specific compatibility.

Customers are strongly encouraged to provide a valid 17-digit Vehicle Identification Number (VIN) before shipment.

If a customer declines VIN verification, Egor’s Garage, LLC, cannot guarantee product compatibility and is not responsible for fitment issues that could have been identified through VIN verification.

Customers remain responsible for confirming vehicle compatibility prior to purchase.

Product descriptions, compatibility information, and fitment guides are provided for informational purposes.

Vehicle modifications, production date changes, trim levels, regional differences, and manufacturer revisions may affect compatibility.

Customers are responsible for ensuring that purchased products are compatible with their specific vehicle.

Professional installation is recommended for many performance products.

Special-order, custom-order, made-to-order, programmed, or manufacturer-built products cannot be canceled once production or ordering has begun.

These products are generally non-returnable unless covered by an approved manufacturer warranty.

Eligible products may be returned within thirty (30) calendar days from the delivery date.

To qualify for a return:

• A Return Merchandise Authorization (RMA) must be requested and approved before returning any item.
• Products must be unopened.
• Products must be unused.
• Products must be uninstalled.
• Original manufacturer packaging must be intact.
• All accessories, hardware, manuals, labels, and packaging must be included.

Returns received without an approved RMA may be refused.

The following items are not eligible for return unless defective or shipped incorrectly:

• Installed products
• Used products
• Opened electronics
• ECU tuning devices
• Special-order products
• Custom-built products
• Clearance or final-sale items

Approved non-defective returns may be subject to a restocking fee of up to fifteen percent (15%).

Restocking fees help offset inspection, processing, packaging, and manufacturer return costs.

Shipping charges are non-refundable.

Unless the return results from:

• Our shipping error
• Incorrect product supplied by Egor’s Garage, LLC
• Verified manufacturer defect

The customer is responsible for all return shipping costs.

Customers are responsible for ensuring returned packages are properly packaged and insured.

Customers must inspect all shipments immediately upon delivery.

Visible shipping damage should be documented with the carrier before accepting delivery whenever possible.

Shipping damage must be reported within forty-eight (48) hours of delivery.

Customers should retain all original packaging until the claim has been resolved.

Failure to report shipping damage promptly may affect our ability to pursue a claim with the carrier.

If an issue arises with your order, we ask that you contact Egor’s Garage, LLC, before initiating a chargeback or payment dispute.

Most concerns, including damaged shipments, incorrect items, warranty questions, shipping delays, or return requests, can typically be resolved quickly through our customer support team.

Initiating a chargeback without first contacting us may delay resolution and could affect eligibility for future purchases.

Nothing in this policy limits your rights under applicable law or the rules of your payment card issuer.

Egor’s Garage, LLC, reserves the right to refuse, cancel, or limit any order for reasons including, but not limited to:

• Suspected fraud
• Pricing errors
• Inventory discrepancies
• Supplier availability
• Export restrictions

If payment has already been captured, any canceled order will be refunded using the original payment method.

By placing an order with Egor’s Garage, LLC, you acknowledge that you have read, understood, and agree to these Policies, Terms & Conditions.